SMS Terms & Conditions

  1. SMS Consent Communication:

    The phone numbers you collect as part of the SMS consent process will not be shared with third parties for marketing purposes.

  2. Types of SMS Communications:

    If customers consent to receive SMS messages, they may receive communications such as:

    Example:"Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

    • Appointment reminders
    • Follow-up messages
    • Billing inquiries
    • Promotions or offers (if applicable)
  3. Message Frequency:

    Message frequency may vary depending on the type of communication. For example, you may send up to [X] messages per week related to [appointments, billing, etc.].

    Example:"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

  4. Potential Fees for SMS Messaging:

    Be aware that standard message and data rates may apply, depending on the recipient’s carrier’s pricing plan. These fees may vary for domestic and international messages.

  5. Opt-In Methods:

    Customers may opt in to receive SMS messages via:

    • Verbally, during a conversation
    • By submitting an online form
    • By filling out a paper form
  6. Opt-Out Methods:

    Customers can opt out at any time by replying "STOP" to any SMS message. Alternatively, they can contact you directly to be removed from the messaging list.

  7. Help:

    If customers are experiencing issues, they can reply with "HELP," or you can provide them with direct assistance via a contact link or phone number.

  8. Standard Messaging Disclosures:
    • Message and data rates may apply.
    • You can opt out at any time by texting "STOP."
    • For assistance, text "HELP" or visit our [Privacy Policy] and [Terms & Conditions] pages.
    • Message frequency may vary.